We are committed to providing timely, professional, and efficient service to ensure our customers feel secure, assured, and satisfied.
✓ Ensure the safe and normal operation of supplied equipment.
✓ Dispatch skilled technicians as needed. Additional personnel and extended support available at no extra cost during the warranty period.
✓ Equipment fault hotline (24/7, 365 days): +86-756-3616109
✓ Response within 2 hours of user feedback.
✓ Proposed solution within 6 hours.
✓ On-site dispatch within 48 hours for issues unresolved remotely within 8 hours.
Repair costs include spare parts, materials, travel expenses, and personnel wages. No hidden fees.
Host computer software upgrades provided free of charge for life.
Free on-site training after system commissioning.
Training covers:
System application
Configuration management
System maintenance
Ensures trainees can proficiently operate the system and resolve basic faults.
No.45, Huaguan Road, High-tech Zone, Zhuhai City, Guangdong Province, China
EN